At ElevateSky, we aim to maintain clear communication with our clients from the very first discussion. Before placing an order, we encourage clients to discuss their requirements thoroughly with our team to ensure complete understanding of the service or digital product being purchased. This includes clarifying project scope, timelines, deliverables, and payment details. Our goal is to avoid any misunderstandings and ensure a smooth, transparent process from start to finish.

Policy Guidelines:

• No Refunds After Payment: All payments made for our services or digital products are final and non-refundable. Once the payment is cleared, the order is confirmed.
• Digital Products & Services Only: We exclusively provide digital solutions and services such as SEO, website development, social media marketing, graphics, templates, and related offerings. No physical products are sold.
• Payment Clearance Requirement: Services or digital products will be delivered only after the payment has been successfully received and cleared. Until then, the order remains on hold.
• Pending or Partial Payments: Any orders with incomplete or pending payments will not be processed until full payment is received.
• Responsibility of Order Verification: Clients are responsible for verifying all details of the order before making payment. Ensure all requirements, scope, and preferences are communicated clearly during discussions.
• No Partial Refunds or Cancellations: Once an order is confirmed and payment is processed, partial refunds, cancellations, or changes in scope will not be entertained.
• Support for Payment & Queries: Clients can contact us via WhatsApp or email for any clarifications regarding payment, order scope, or service details before placing an order.

This policy is designed to ensure transparency, build trust, and provide a clear framework for handling payments, orders, and delivery of digital services at ElevateSky.