At ElevateSkyTech, we prioritize clear communication and transparency with our clients from the very first discussion. Before placing an order, we encourage clients to discuss their requirements thoroughly with our team to ensure complete understanding of the digital product or service being purchased. This includes clarifying deliverables, timelines, order process, and payment details. Our goal is to provide a smooth and transparent process from start to finish.

1. Nature of Deliverables:
We provide digital products and services only, including SEO services, WordPress websites, social media campaigns, templates, reports, and other online assets. No physical products are sold.

2. Delivery Timelines / Shipping Time:
Once payment is successfully completed, download links or access credentials are delivered immediately to the registered email or approved communication channel. Clients are responsible for saving all files securely. ElevateSkyTech will not be responsible for lost or deleted files after download. Typically, delivery occurs within 24 hours of payment confirmation, unless otherwise agreed.

3. Mode of Delivery:
All digital products or services are delivered electronically via secure methods such as email, cloud links, or other authorized channels. Physical delivery is not applicable.

4. Delays and Exceptions:
Delivery timelines may be affected due to incomplete client information, technical issues, or payment processing delays. Clients will be informed promptly, and revised timelines will be provided if necessary.

5. Order Confirmation:
Orders are confirmed after successful payment. Confirmation may be sent via email, WhatsApp, or other official communication channels.

6. Responsibility of Verification:
Clients are responsible for verifying order details, requirements, and scope before making payment. Clear communication ensures smooth delivery and prevents misunderstandings.

7. Payment Requirement:
Orders will only be processed once full payment is cleared. Pending or partial payments will delay the delivery of services or digital products.

8. No Refunds:
All payments are final and non-refundable once the order is confirmed and payment is processed.

9. Support & Queries:
Clients can contact our support team for any questions regarding orders, delivery, or services:

• Email: support@elevateskytech.com

• Phone / WhatsApp: 084418 77890

This policy is designed to ensure transparency, build trust, and provide a clear framework for handling digital orders and services at ElevateSkyTech.